All orders are processed and shipped within 24-48 hours. You will be notified by email as soon as your package has been shipped with the tracking. Please note, tracking information can take 24-48 hours to update. We currently use USPS to deliver all of our orders. All orders ship Monday - Friday, excluding federal holidays within the USA. All orders are processed and shipped from San Diego, California USA.
For domestic orders we offer FREE Standard shipping. Domestic packages will be shipped as follows: USPS First Class Mail for packages weighing 13 oz or less and Priority Mail for packages weighing over 13 oz and up to 4 lbs.
International orders are shipped via USPS with a 10-15 business day delivery period from the time of shipment. We offer shipping to most* countries outside of the United States for a flat fee based on the package destination.
For orders shipped outside of the USA, customers are solely responsible for any import taxes, duties and any fees that may be enforced by the destination country. Shipments returned by customs will be refunded, once it is returned back to us, less the original shipping cost.
If for any reason your not satisfied with your purchase and wish to return it, you may do so within 21 days of receipt of your goods. If you are returning an unopened, unused item you will be refunded the full amount. If you are returning a used item, you will be given store credit for the full amount paid for the item, including taxes. Please include your invoice or email confirmation for expedited processing. Once received, your account will be credited immediately. Shipping & Handling fees are not refundable. We will notify you via email once your refund has been processed.
Global Botanicals, Inc
863 Bowsprit Rd.
Chula Vista, CA 91914